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Interfolio Dossier Frequently Asked Questions (FAQ)

 

How do I get my free Interfolio Dossier account?

APA members can open a one-year Interfolio Dossier account now, normally $19.00, for free. This account can be used to apply anywhere, not just to positions advertised in JFP. To set up your Dossier account visit the APA website and log in.


How much does it cost to use Interfolio Dossier?

APA members can use their Interfolio Dossier account to apply to open positions whether or not they are managed through Interfolio ByCommittee.

Positions managed through Interfolio ByCommittee

There is no delivery fee when you apply to a position managed through Interfolio ByCommittee.

Positions not managed through Interfolio ByCommittee

You can choose to have Interfolio send your complete dossier with confidential letters of recommendation and other materials starting at $6 per submission.

 

I previously purchased an Interfolio Dossier account for my job search. Now that APA members receive accounts for free, can I get a refund?

No, existing Interfolio Dossier users will not receive refunds; however, existing account holders will still receive all other Interfolio benefits available to APA members.

 

How do I get confidential letters of recommendation submitted to Interfolio?

You will be able to use Interfolio to ask people to write letters of recommendation on your behalf. Requests can be sent by email or hard copy using a form provided by Interfolio. You can choose whether to waive or maintain your rights of access to the contents of the letters.

Letter writers will have the option to submit letters electronically through a secure Interfolio account or to mail letters directly to Interfolio. Once a letter has arrived, you will receive email notification that it is available in your account.

 

Where are my job application materials stored when I use Interfolio Dossier?

Application materials are available through your Interfolio Dossier account for as long as your account is active. Interfolio maintains all documents and data for at least five years after your account expires.

 

Are my job application materials secure when I submit them through Interfolio?

Yes, all job application materials are stored in an SAS 70 Type II certified data center; the data center and Interfolio also each participate in the Safe Harbor program developed by the United States Department of Commerce and the European Union to ensure the protection of personal data.

 

Once I save my job application and supporting materials in Interfolio, can I revise them?

Yes. Until a position you are applying for is closed or the department advertising the position is no longer accepting application modifications, you will be able to submit additional documents and make changes to the application.

 

What if I have multiple versions of my application letter and CV?

Each Interfolio Dossier account comes with 250 MB of storage, which is enough for hundreds of individual documents. You’ll be able to store customized versions of any document, allowing you to tailor each application as you see fit.

 

How do I keep track of my applications in Interfolio?

You will be able to see all applications that you have started and make changes to submitted applications through a single web page that displays your delivery history.

 

How are my job application and other materials delivered to the department I’m applying to?

Each institution chooses its preferred delivery method—either ByCommittee (electronic), email, or mail.

  • With electronic delivery, job applications and other materials will be sent electronically to institutions that have elected to receive applications directly from Interfolio.
  • With email delivery, Interfolio sends your documents to a verified email address.
  • With mail delivery, Interfolio sends hard copies of application materials directly to hiring committees through the United States Postal Service and FedEx.

In addition, in some cases, materials are submitted to third-party institutional applicant-tracking systems.

 

Will I receive verification that my application materials were delivered and received?

Yes. You will receive a delivery-confirmation message by email for any application submitted through the system, regardless of method. For any hard copy application sent with an option that includes tracking, you can gain access to the tracking number through your account. For electronic deliveries, a receipt of acknowledgment may also come from the search administrator, if the search administrator chooses to send one.

 

What if the department to which I’m applying only accepts paper applications?

Interfolio can send hard copy applications through the United States Postal Service and FedEx.

 

What if the ad for the position I’m applying for stipulates that letters of application, CVs, dossiers, and other materials must be uploaded to an institutional web site?

Because institutional applicant-tracking systems require applicants to create their own accounts, you will have to submit materials directly to such systems. Interfolio may, however, be able to upload your letters of recommendation on your behalf.

 

If I used the special offer last year for a free year of Dossier service, can I use it again for a second year of free Dossier service?

No. The offer is valid for a one-year free subscription to Interfolio’s Dossier service. Subsequent years are not covered.

 

Who do I contact if I have additional questions about my Interfolio account or deliveries?

You can contact the Interfolio Customer Support team by sending an email to [email protected] or by calling (877) 77-FOLIO ((877) 773-6456).

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