This is a part-time (20-25 hours per week) miscellaneous wage position with no University of Delaware benefits.
Context of the Job
The American Philosophical Association (APA) is the premier professional organization for philosophers in North America. Its national headquarters is located on the campus of the University of Delaware. The APA administrative office maintains membership records for over 10,000 members, produces numerous APA publications, and supports three annual national meetings of philosophers.
Under the supervision of the executive director and working closely with members of the board of officers, the IT specialist is responsible for coordinating and overseeing the information technology operations of the administrative office. The IT specialist provides maintenance and support for all APA computers, servers, peripherals, office machines, software, and web applications. The IT specialist implements and maintains compliance with internal and external administrative policies and procedures related to information technology best practices, security, networking, and data backup and recovery. The IT specialist also oversees the preparation and setup of IT services at the APA’s three annual divisional meetings. The principal emphasis is on IT support and maintenance, with additional administrative and application development responsibilities as needed.
- Set up, maintain, and support all APA-owned and leased computers, servers, and peripherals
- Ensure that all operating systems, software, networks, security measures, and backup and recovery processes are up-to-date and in keeping with IT best practices
- Administer, maintain, and support the organization’s technology resources, including Yourmembership.com database, iMIS database, ancillary websites, and related systems.
- Troubleshoot complex computing support issues related to Windows, Unix/Linux, and occasionally Macintosh
- Research, evaluate, recommend, and oversee technology purchases to ensure smooth association operation, enhance current systems, and streamline technology processes and procedures
- Provide technical assistance to staff and website users as needed
- Maintain appropriate technology documentation and develop and propose technology policies
- Assist with the preparation of annual IT operating budget
- Work with the meetings staff to ensure divisional meetings’ technology needs are fulfilled
- Consult with and advise executive director and other staff on technology needs, application and web development, and IT best practices
- Develop, design, test, and implement new information systems and web applications in accordance with association needs
- Maintain and track inventory of computer equipment, software, and office machines
- Bachelor’s degree required and one year’s relevant experience, preferably in a small business, nonprofit, or academic environment. Related experience may be substituted for additional education beyond high school diploma or GED; additional related education may be substituted for required experience.
- Comprehensive knowledge of networking, Microsoft Office and other common software packages, Microsoft Windows and other common operating systems, programming languages, web applications, and computer hardware.
- Ability to troubleshoot networking, hardware, and software issues, including helpdesk and customer service skills.
- Ability to install and maintain a variety of computers, peripherals, and office machines.
- Ability to solve problems under time constraints.
- Ability to communicate technical information to people with various levels of technological literacy.
- Ability to work both independently and as part of a team.
- Ability to analyze and interpret data and make independent decisions, judgments, and recommendations.
- Ability to communicate and interact well with people of all ages and diverse backgrounds and to maintain a positive and collaborative work environment.
- Experience with association management software packages, including YourMembership.com and iMIS, is preferred.
Hours and Compensation
Pay commensurate with experience. This part-time (20-25 hours per week), miscellaneous wage position does not provide University of Delaware benefits. Perks include paid parking and flexible scheduling.
Submit a resume and cover letter detailing interest in the position by email to firstname.lastname@example.org with "IT Support Specialist” as the subject line. Applications will be accepted until the position is filled.
Employment offers will be conditioned upon successful completion of a criminal background check. A conviction will not necessarily exclude you from employment.
The American Philosophical Association is based at the University of Delaware, an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html